Design Researcher, Idea Couture, Cognizant Interactive
May 2020 - Present
Researcher for client projects in digital transformation and experience orchestration in consumer goods, healthcare, insurance, and life sciences. Conduct user interviews, stakeholder workshops, and concept testing to discover current state journeys and design strategy for future state products and experiences.
Senior UX Researcher, Cognizant Accelerator
May 2018 - May 2020
Established the UX Research team at an internal product accelerator for Fortune 200 tech services company. Led generative and evaluative research for early stage enterprise digital products in insurance,
healthcare, content, and artificial intelligence.
UX Researcher, Digital Agency & Consulting
August 2017 - March 2018
Sole UX Researcher for custom software agency, client work in financial services, aviation, real estate, insurance, and consumer products. UX Research consultant for startups using short research sprints.
Ethnographic Researcher and PhD Candidate, Anthropology, University of Colorado Boulder
2009 - 2016
Designed and conducted 15 month ethnographic field research project on gender and technology in Bangalore, India. Conducted 50+ interviews and hundreds of hours of participant observation. Qualitative data analysis incorporating ATLAS.ti. Concluded that technology jobs lead to greater gender equality in urban, middle-class India in limited ways, but high attrition for women remains.